Tuesday, August 30

"Outsourced bank agency commits credit card fraud" from The Real Life Debt Blog

Anonymous:

Another scam alert from a reader that's worth sharing...

I'm "brave", I make on-line payments, enjoying the instant gratification and feel it may be safer than post office mail. But a couple months ago, I was down to the wire, it was storming badly, so I telephoned my payment to the phone number on a credit card statement. A few weeks later I received a call from the "verification" Dept. asking if we had made a $1000. purchase, which we had NOT.

We were then transfered to the Fraud Investigation Dept. who explained that it looked suspicious, since soon followed our account being paid off, we had a healthy credit limit, and it was in the vicinity of where there had apparently been previous fraud purchases.

From what I could gather, the telephone payment process had been outsourced in an effort to save money.

Needless to say - these outsource companies do not have the security checks required on bank employees that we believed we were intrusting our personal information to. We told them to immediately close the new account & never issue cards.

There's more to this story (it gets even better actually). I really, really hope we find out which credit card company did this.